Quantcast
Channel: PTC Community : Unanswered Discussions - Creo
Viewing all articles
Browse latest Browse all 8685

Family table woes, Neutral data error...

$
0
0

Hello everyone,

 

I am trying to restore a family table instance that was previously removed (I assume by accident.)  While following the steps listed in document CS4975 I am getting the following error:

 

Instance(s) [CAD Part  - 9p-102-00016.prt, -.20] do not have same neutral data version as the generic CAD Part  - 9p-102.prt, A.3 and hence cannot belong to the same family table.

 

If I open the generic from commonspace, there is no table row for the -00016 instance.  However, in an old offline version of the generic file I can find the instance and see everything it needs to have (everything seems to open properly.)  There is an "instance" with the correct name in the commonspace but opening it, then opening it's generic, results in a table that has no separate data in the family table fields, only the three collumns for Type, Instance Name, & Common Name.

 

Any thoughts from the experts here?

 

I am running creo elements/pro 5.0 M210 and PDMLink 10.1 M020

 

Thanks!

Landon


Viewing all articles
Browse latest Browse all 8685

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>