Hello everyone, first of all, thank you very much for the help!
Here is the problem: I am doing some modeling works for my client by using creo and saved the file as a copy in "creo view ed" type (it is an assebled model). I sent the "ed" type file in email to my client, but when they opened it, there is only model tree and when try to active the model tree, there shows a red cross in front of the step.
something like this,
I am thinking if it is because there is related files missing, so the model can not be showed. My teacher suggested me just save all the "prt/asm" files as a backup and send them to the client,
I did, and this time it works, but what is bothering me is that there are too many files if I saved as backup, it is not convenient for the client to download them all.
So I would like to ask if there is any other solutions that I can save my model as a more simple file type that the client can also open it successfully?