My pro e/wildfire 5.0 student edition stopped working all of a sudden. When I start the program it grays out immediately after start and hangs for a long time after which it displays the message: xtop.exe has stopped working. I searched through online posts and tried some of the suggestions from users who have experienced similar problems but nothing worked. One suggestion which I thought was the problem says that if I changed my Network adapter after the installation, then the physical address of my new adapter may not match the physical address in the license.dat file. I found out that this is indeed the case with me as the physical addresses do not much; howvever; I couldn't correct this because when I tried, I received a message saying that I do not have the permission to do so. Frustrated, I uninstalled PTC/pro E completely from my computer, redownloaded the Image DVD and re-installed the software, but I end up with the same problem. This time, it tells me creo elements/pro from PTC has stopped working. If anyone can help me resolve this problem, I'll greatly appreciate it.
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