For over a year, I didn't know about the community help board. This is the place where you can address question about the functionallity of the community website. I posted a product suggestion for the community board to change the "NEED HELP?" in the top right corner of the website so it would read "Community Help". I know that I had clicked on the link when I was a newbie looking for Creo/Pro help and got frustrated. Here is that product idea:
http://communities.ptc.com/ideas/2998
Thanks, Dale